Account access
What is two-factor authentication?
Two-factor authentication (also called 2FA or multi-factor authentication, MFA) adds a second check when you sign in. As well as your password, you enter a short code that only you can generate, so a stolen or guessed password isn't enough to get into your account.
About 2 minutes to read
Three simple steps
How to set it up
Install an authenticator app
Get Google Authenticator, Microsoft Authenticator or Authenticator on your phone.
Scan the QR code
Open the app, choose to add an account, then scan the QR code on the sign-in page.
Enter the 6-digit code
Type the code the app shows into the Code box and press Confirm.
Signing in afterwards
Each time you sign in, enter your username and password, then the current 6-digit code from your authenticator app. The code changes every 30 seconds.
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Good to know
- Can't scan the QR code?Use the setup key shown beneath it and enter it in your app manually.
- No phone signal?Codes are generated on your phone and work without a signal.
- Lost or changed your phone?Contact the person who manages your Instro account, or your usual support contact, for help regaining access.