Knowledge
Your approved content
Instro Web Assist
Instant, precise answers for website visitors
Instro Web Assist is a conversational assistant you can easily add to your website, enabling visitors to ask questions and get instant, precise answers. Not only does that give you a better, slicker customer experience, but at the same time you will capture valuable insight into your website visitors’ needs and intent.
Experience
Instant website Q&A
Insight
See what visitors ask
What it does
- Uses approved website content as its knowledge source
- Answers visitor questions through a conversational interface
- Surfaces question trends and conversation history
- Installs through the dashboard snippet or the instro-web-assist npm package
Practical benefits
- Help prospects find answers without hunting through pages
- Reduce repeat support and information requests
- Keep users moving through the website rather than leaving to search elsewhere
- Learn what information customers and prospects struggle to find
Simple rollout
From website content to live assistant
Step 1
Connect your site
Web Assist indexes the approved content you want it to use.
Step 2
Add the assistant
Install the website widget using a snippet or package-based integration.
Step 3
Learn and improve
Review conversations and question trends to improve both the assistant and your website content.
Our plans
Start independently, expand when you need to
Basic
£20 / month
Monthly subscription - Free for 1 month at checkout.
Now free for one month
- Live website chat widget trained on approved website content
- Standard LLM model access
- Core analytics and conversation history
Pro
£75 / month
Monthly subscription
Growth plan for heavier usage, deeper insight, and more control.
- Everything in Basic, plus:
- Monthly website rescans and knowledge refresh
- Topic and unanswered-question trend insights
- Weekly summary with key question trends
i How we use your data
By creating an account or starting a free trial, you agree that Instro AI Solutions may use your details to create and administer your account, provide access to the requested service, and send service, onboarding, and support communications.
Service and account communications are separate from marketing. See our Privacy Policy.
Need more than website Q&A?
Connect Web Assist to a wider Instro solution
For internal knowledge, document ingestion, escalation workflows or connections into business systems, Web Assist can become one interface into a broader bespoke AI solution.