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Account access

How to log in

Use the username and password provided for your Instro account. The first time you sign in, you’ll start with a temporary password and create a new one of your own.

About 2 minutes to read

New accounts

Logging in for the first time

  1. Open the email from Instro

    When your account is created, Instro sends you an email containing your username, a temporary password and a link to log in.

  2. Sign in with the temporary password

    Open the login link and enter the username and temporary password from the email.

  3. Create a new password

    You’ll be prompted to replace the temporary password. Choose a new password that you haven’t used elsewhere.

  4. Continue to Instro

    Once your new password is saved, use your username and new password to access your Instro account.

Logging in afterwards

Return to the Instro site you were given when your account was set up and enter your username and the password you created. If two-factor authentication is enabled, you’ll also be asked for the current 6-digit code from your authenticator app.

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