Instro guides

How to log in

Sign in for the first time with your temporary password, and how to log in afterwards.

How to reset your password

Use the Forgot Password link and an emailed code to choose a new password.

What is two-factor authentication?

Learn how 2FA protects your account and how to set it up with an authenticator app.

What is Instro Web Assist?

A plain-English overview of the AI assistant that answers visitor questions from your own website content.

How to train your Web Assist

Point Web Assist at your website, let it scan your content and generate your widget snippet and user ID.

How to install Instro Web Assist

Add the widget to your website using npm, HTML, React, Next.js, Vue, Nuxt, WordPress, Wix, Shopify or PHP.

How to test in the playground

Try your assistant privately in the dashboard before it goes live on your website.

How to configure Web Assist settings

Give the assistant company context, routing rules and a default call to action.