Instro AI Solutions - 2025 Year in Review

What we focused on
Our priority throughout 2025 was simple: proving that generative AI can deliver consistent, reliable value in technical settings. Working closely with AMRC and trial partners, we focused on improving accuracy, confidence, and usability—ensuring Instro performs reliably for engineers, service teams, and commercial staff.
How the AMRC trials strengthened Instro
The trials enabled us to rigorously test Instro in live environments and refine the platform based on real operational feedback. Key developments included:
- Improved technical response quality through structured knowledge curation, enhanced content ingestion, and image interrogation.
- Greater consistency and accuracy, supported by automated testing against model questions and expected answers.
- A more intuitive user experience, shaped directly by feedback from engineers and service managers.
- Expanded capability beyond chat, including automated handling of technical and sales email enquiries—reviewing, qualifying, and drafting responses directly from a company’s knowledge base.
Together, these enhancements significantly improved Instro’s suitability for technical, compliance-led environments where reliability matters.
Proven impact
The Poeton Industries case study demonstrates measurable improvements in technical enquiry handling and response consistency. Further outcomes from ongoing trials, including Colchester Machine Tool Solutions, will be shared early in 2026.
Looking ahead to 2026
In the coming year, Instro will:
- Launch a new round of AMRC-collaboration funded trials, opening access to more manufacturers.
- Deliver further product enhancements informed by trial feedback.
- Expand collaborations and industry engagement, sharing practical learnings and live use cases.
Get involved
Manufacturers interested in early access to upcoming funded trials can register their interest here: Instro AI Assistant and the AMRC.
We’d like to thank our trial partners and collaborators for their openness, insight, and commitment throughout 2025. Their input has been instrumental in moving Instro forward. We’re excited about what’s next.