A tailored AI solution built for your organisation

Forget having to sift through lengthy documents or complex instructions every time an enquiry lands. With Instro AI you can unlock fast responses, achieve improved consistency and benefit from thousands of man hours released back into your business.

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Your organisation's subject matter expert

We feed your organisation's documentationglossariesFAQsuser manualsspecificationspoliciesdocumentation stored in PDFWordspreadsheetwebpagecsvPDF format to your custom-tailored AI chatbot to give instant conversational support via WhatsAppemaila websitea portalMessengera CRMWhatsApp to your organisation, your teams and your customers.

Consistent and accurate email responses

Instro AI provides an AI driven email handler which drafts tailoredtransparenttargetedtailored customer enquiry responses at pace to both sharpen and speed up the sales qualificationbusiness responsecompliance assessmentcontractual enquirysales qualification process.

Key benefits

Instro is a centralised platform that intelligently aggregates, organises, and retrieves your organisation’s documentation and data through conversational chat and automated email handling.

For your
organisation

Alleviate the workload of individuals and support teams.
Collect valuable data to inform process optimisation and develop training.
Roll-out and update information and resources quickly.
Identify and update gaps in documentation.
Empower your team, boost productivity and improve customer satisfaction.
Consistent and efficient email response handling

For your
teams

Round-the-clock access to information and support for all systems.
Instant prescriptive responses in a conversational chat.
Responses tailored to individual roles and permission levels.
Take the pressure off subject matter experts by empowering individuals.
Supercharge subject matter knowledge and accelerate learning.
Consistent and efficient email response handling

For your
customers

Rapid support, even outside of regular business hours.
Instant prescriptive responses in a conversational chat.
Super-quick answers and no wait times.
Handy personalised product or service recommendations.

Join a part funded AI trial

Still relying on people to sift technical data and manage sales enquiries? Our AMRC Cymru - supported trial lets you validate AI benefits in a low-risk, cost-effective, fully supported way.

APPLY FOR A FUNDED AI TRIAL

Poeton Industries improved customer email response times by almost 60%

During a month’s trial in 2025, Poeton Industries experienced first hand the positive impact AI can make on the sales enquiry process saving a massive 8 minutes per customer email handled. A web based chat bot and an AI driven email handler allowed Poeton Industries to improve customer response time by a massive 58.7%.

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Why choose Instro

No sweat set-up

Instro's hassle-free implementation is managed entirely by our team, tailored to your organisation's specific needs.

Seamless custom integration

We seamlessly integrate Instro with your organisation's systems, enabling users to leverage its capabilities within familiar workflows and interfaces.

Insights that pack a punch

Track and analyse behaviour patterns and knowledge gaps in your Instro dashboard to inform decision-making, process improvement, and tailor training programs.

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